PRIVACY
Privacy Policy
HELP.OUT Moto aims to collect only the information needed to process service requests, provider applications and related support.
How we handle information
✓Customer information may include name/contact details, motorcycle details, service area and information submitted in a help request.
✓Exact customer location should only be shared with a selected provider when necessary to perform the service.
✓Provider application information is used to review eligibility and manage the provider network.
✓Sensitive verification documents should be collected and stored through appropriate secure channels, not public group chats.
✓Users may contact HELP.OUT Moto regarding access, correction or deletion requests where applicable.
Privacy enquiries: [email protected]